Please don’t pay them; their response time is over 12 hours. Steer clear of their services. They provide the worst and most fraudulent trademark registration service. Trust me, friends, you can handle the registration on your own. At least then, you can avoid the pitfalls of poor search reports and the risk of being associated with competitor trademarks for a cheap commission. Also, never heed their e-drafter suggestions. They even send the objection notice after half a month. Never give poa and communication will be delivered to them but you may not be noyified or delayed notification