I have an account in state bank of Hyderabad because I thought that it would be nice. Their customer service is worst I wonder why I created an account in it? But what could I do now. They don’t care about their customers. For a work to be done we have to go again and again to the bank and get our work done. I’ll give you an example when I wanted to create a debit card for me I submitted all the documents with my details required to get a debit card but I couldn’t get it for about 4-5 months. Then I went to the bank and asked for it they said that I will take more few days to come. After a few days my debit card was successfully delivered to me but still the pin of the card was needed and for that I took about 10-15 trips of bank, filled many forms and then finally one day I got my ATM pin. So I gave my experience on it so you decide to choose a good bank.