Nowadays all the banks are user friendly and they help a lot to the customers and treat them with proper respect.
But here they treat humans like aliens and they dont even tell us what is the procedure to do certain things they scold people rudely in front of others and they ask us why are we coming to their banks without knowledge or brains they are involved in their internal works and refuses to help the customers the poor and old age citizens are not comfortable with this.By changing this method people can feel better to have an account in SBI.