I holding state bank account since 4 year .and they never give me a chance to complain. The bank spread worldwide and the bank has large number of brachesall over india . sbi atm is most abundon one. people always looks for that bank whose atm are most . State bank is no1 in that case . opening bank account is easy . . U can open account just in few hour, u dont need to wait long. After taking ur personal information They will give u a kit contains atm card, net banking password , passbook, cheq book all . SBI provide mobile and net bank both and u can find mob& net banking app from android play store . those who dont have android mobile can use SMS banking service . simply they makes banking in ur hand . state bank recently launched E-corner where u can find ATM, cash deposit machine, passbook update machine, coin mechine etc and ecorner opens 24hrs . so u can do banking from e corner whenever u want .