It is known as Indias biggest bank just because of its services. Starting from opening an account to utilize all the services are very easy. I personally have an account in this bank whatever issue I face I simply call the customer care and if required I visit the branch. If you do not have the lower limit balance in your account they charge very little. Insurance policies are amazing, annual instalment of insurance policies are very less and the insured amount is high. You never face issue regarding ATM , 24×7 working ATM. Easy to use phone banking. If you are a farmer and you do not know internet banking then open bank account in this bank and get all the services at your phone by dialing less numbers.Intenet banking very easy to handle and fast.