State bank is government bank and one of the trusted bank of india. I have to account in state bank of india and I never face any problem. some years before banking in state bank of india is painful because of lots of people but now they are improving lots of think all banking option u can do online and even you can open an account online as well I think making all think online this is the best part now of this bank.
BEST- best part of bank that it is the most trusted bank in india if you face any problem in any part of banking the are thier for for you because the are india government bank because of this somebody is responsible for everything and you can connect when you are in problem.
WORST - not find yet all good thinks in my opinion