My experience about the state Bank of india is not so good. The bank is not developing its service at all. The staff & specifically ladies staff of the bank is very bad for giving us the service.
They are just involved in there internal work & refuses to help the customers.
The bank always applying new rules for small things which are very painful for customers. As this is a bank in which there are so many accounts of pensioners but they are tired by the treatment the bank giving to them. A long quest are seen always in bank moving slowly ahead & the old edge citizens are not quite comfortable with this.
I think our Govt. should make a compulsory rule for every bank to give a special treatment for senior citizens. They should have a sitting arrangement until they called for their work. At around 3 years back, the experience in this bank is really great & positive but now a days state bank of india is on of the worst bank about the quality of the services.