I have an account in state bank since past 7 years and I have received a very good service from them.i have a fixed deposit in this bank and they provide very good interest rates on it.i also have a sbi debit and credit card which I often use for shopping online and other purposes., .they give good reward points on the credit card too.and overall the service in the state bank is also very organised, staff are very good and helpful.overall I can rely on state bank of india completely.