Months back I went to open an account for my sister and the attendant failed to open an account, he was skilled enough to do that and asked for additional documents. This a very sad customer experience.
Today again when I went to the same branch after verifying the documents branch manager told that a student who doesn’t have any account has been blacklisted and they can’t open the account.
This not acceptable, have skilled employees to deal with public.
Later when I went to different bank in ten mins account was open and money transfered.
Branch manager of safdarjung branch does have any idea of how its works. Very very bad customer experience.