SBI is spending cores on advertisement but they are not good with their services .Their on line payment fails every time .They deducted 3000 thrice without sending an SMS.The firm said the money is not received .
I made a complaint on 11/6/14 but till date there has been no resolution though I approached all nodal and grievance officers.Yesterday I made payment online with VISA .The sms I received, said "Rs. 281 deducted" .Tax Smile wrote that they checked my record but no payment was credited .