I am with this bank since year 2000. This bank started at Rajeshwari Nagar in the year 2000.
This bank was working on Sundays when they opened it but now since 2 years they have stopped working on Sundays.
Since year 2000, this bank has changed the account numbers thrice, which means they changed our Savings Bank account number thrice because they upgraded to computerized branch.
Tough its computerized branch, people working here are of my fathers age and have very less knowledge about computers.
Many times when I go to get entries on my passbook, the staff gives a lame excuse as Printer not working or computer not working.
Let me tell you the disadvantages of this Branch which is at Rajeshwari Nagar.
Does not work on Sundays.
No proper staffing
Computers not working most of the time.
Printers not working most of the time.
No security guard at ATM, any one can leave the door open or anyone can go in and sleep in the AC during summer.
This branch does not issue Stamp Papers, we have to go all the way to Mysore Road, BHEL branch which opens at 10:30AM.
Only advantage of this branch is that it’s near to my house.
If State Banks has to improve then they should first change the staff to educated ones who know computers.
Should recruit people who have good education and merit and not by caste.
Banking with State Banks is simple, suitable for housewives, less educated individuals and my mother of course.
State Banks are not suitable for Business people, Corporate, Software/Call center Employees.