Apple service used to be so good, don’t think I’d be wrong in saying it was the best service possible. Just in 2017 I have had to contact Apple twice unfortunately I have broken my phone and I’m being charged twice for Apple Music. First my Apple Music after 2hrs on hold my phone died and I lost connection no one called me back and I’m still paying for 2 lots of Apple Music terrible terrible service. Second my phone, it is out of warrently by 3 weeks so I contact Apple to get a repair witch is fine. ₹23500 and a new phone , ok no problem , send my phone of 2 weeks ago and Apple have said they never received it and I have to loacate it in order for them to get me a new one sent out. The tracking number says it was delivered. again terrible service