I placed my order for three shoes on 1 Dec 2016. Two were delivered one by one after long delay, but third one never arrived. After lots of emails, complaints etc, I just got the following reply on 09 Dec 2017, "Hi, This is to inform you as per our record your order has been already delivered . Thank you. SSS"
I will also admit that their products are good as per price range, but the delays, poor response and now this obvious case of cheating are sure to kill this portal.
I am planning to take them to court for cheating.