Do not go by the Japanese looking name. Ensure about availibility of service in your city.
For me it has been a nightmare. My Su Kam Falcon has gone bust within 0ne year of purcahse and facing services issues since then. hardly oneyone picks up the phone at their toll-free number. Finally someone picked up the phone on last Friday and regisred my complaint saying someone will attend within 24 hrs. No one has turned up even after 3 days. Upon contacting the call centre again(with great difficulty in getting through the) they advised me that there is no customer support centre in Vizag and asked me conatct Vijaywada. LOL.
The Vijaywada centre has their own sad story to tell( No engineer is available etc etc.)
Do not know how long the ordeal will last. Simemring in summer heat during power-cuts without inevrter. Will wait for today or else buy another make dumping the Su Kam in trash.