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Sulekha

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2.5

Summary

Sulekha
Mohan.G @mohangdon
Nov 26, 2012 09:00 PM, 1434 Views
Bad service and support

I tried to recharge BSNL no- 9487390164 for Rs.110 on 1st November. My order id is 147488. The payment was successful but the recharge was unsuccessful. Next day I called their customer care and explained the problem. They said that I will get the refund. So I again tried to recharge the same number for the same amount on 2nd Nov.


At that time also, The payment was successful but the recharge was unsuccessful. I got the refund for the amount which I paid on 2nd Nov but I didn’t get the amount which I paid on 1st Nov. I again called the customer care on 8th Nov and explained the problem. They said that they filed a case and I will get the refund. But till now I didn’t get my money.

(1)
Hi Mohan,We are back on the platform after a brief hiatus. As you already might know, Sulekha is no longer an online classifieds business. We are now an online portal helping users find professionals/businesses for all their local service needs.We would like you to visit our website to find verified professionals for any local service need that you might have. You can choose from among 5.5 Lakh businesses offering 1200+ services.In case you need any assistance, you can reach us at our toll-free number 1800 3000 3232 or mail us at yp@sulekha.net or WhatsApp us at +91 7338852458.Regards,Team Sulekha
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