Since last one year they are convincing us that they will provide better services than other sites i.e magicbricks.com etc. At last on 1st June I signed up for their paid ad services on payment of Rs.5000 for six months contract with hope that they will deliver services as per their promises. Their terms & conditions were with us:
1) as per their assurance an amount being paid in cash, services will start from the very next day i.e 2nd june. Instead it got activated after a week without any leads.
2) they failed in fulfilling their promise of giving leads from our preferred location of saltlake, kolkata in which getting a different lead to be replaced immediately on informing them over phone or through mail and everyday atleast 4 leads of our location selected.
3) on failure from their end to act accordingly we can withdraw the service from them with an amount deduction of just Rs.500 per month and balance amount to be refunded back in full.
NO REFUND, NO LEAD, NO MONEYBACK, NO RESPONSE .ONLY WASTE OF TIME AND MONEY.
Very very difficult to catch them on the customer care numbers or over phone or personal contact number.
On repeatedly mailing to the kolkata branch and headquarters in chennai for stopping the service, Instead of replying to the mails they send a lead and when on contacting to the kolkata branch a promise from their end that the services will be stopped immediately and money will be refunded at earliest. They never take pain to reply our mails or receive our calls.They are just fraud sales people who has got sales target and no commitment to job.