It is a third grade internet service provider which is run by local goons of the Green World builder. They charge high fees for even basic plans and face disruptions twice or thrice every week.
Many a times the disruptions happen during night time which takes around 16-18 hrs to restore. They do not answer calls or provide any support during the period.
Even during lockdown, Internet is frequently down and we have to take followups every now and then to restore it.
This ISP is a monopoly player and the goons do not allow any other established player to enter the society.
Hope mouthshut platform will help save the 400 families from these autocracies of the builder and Sumit Enterprises ISP.