I am using sun direct last one and half year and faced many problems. Especially for customer care service, they rather solve the problem nor never listen ur problem. They will give utmost false commitments. No time I am happy with this.
One more problem with them is their technical support is totally different. When we call to customer care they will give nearby technical folks number and when we call to them either no body lifts or they will say they are not the concern people, again we have to call customer care and tell whole story, again they will give some other bullshit number, very poor and problematic.
So friend, never go for sun direct.