Sun direct is using my home last 4 years it does not gave me any problem since. Picture quality is best in sd channels and super in hd . how ever for south Indian costumers It is better choice for home. Their service is better and qualified along me. I prefer you to call allays with your registered mobile number only. they will recognise you immediately and solve your problems soonest. minimum recharge and get maximum channels from sun tv. as for a normal customer economy pack is available to recharge.