Hi Friends, I bought the Sunflame OTG Toaster Griller. it is not user friendly. it gives too much heat and use so much power to work. the durability of this toaster is less. sometime it heat too much that the bread burn. sometime it doesn’t start also. the design of this toaster is good but there is not need to style if it doesn’t work properly. the customer service is also bad doesn’t answer to our complaints properly.