I bought a Superfan V1 model online in July 2016 from their website with a lot of expectations after reading the positive reviews regarding its power efficiency. But my experience is not the greatest with this fan. Though I cannot comment on the power efficiency, as I dont have any device to test that, my issue is with the sound that I get with this fan. On the first day of installing the fan, I started getting some sounds from the fan which were very disturbing during the night, and I called up the their technical team and they said that it was something unusual to get those sort of sounds based on
my description, and within a 4-5 days they sent me another fan. But to my dismay, the second fan after a couple of days of usage started giving me the same sounds as the first one. I again called up their technical team and even they were surprised to know this and made some suggestions on changing the wing positions and so on, but none of them rectified the issue. This time, they said they would personally test a fan at their site and send me another one. So after almost 20 days of getting the first fan, I got the third fan too. This time I was happy with this fan as there were no sounds. But this was only for the first 2 weeks. Now I have started to listen those sounds slowly coming back, though are not as loud as they were with the first 2 fans, but I am afraid it would be a similar case down the line. This review I am writing after almost 40 days of usage since the installation of my first fan and testing 3 fans of V1 model during this period. Now, I am really disappointed with the quality of the fan. Many people might have had good experience with this Superfan, but I am repenting on buying a fan like this. I stay in Hyderabad and they do not have any service center in my city so this is a big drawback, as cannot I have any of their authorized service people address this issue on site. I would appreciate their promptness in sending 3 fans, but what is the use when we get a product which is of not good quality. Second issue that I am disappointed is, as the RPM for V1 model is less compared to other models, unless we run the fan on 4 speed, and most of the times 5 speed, we dont feel comfortable. Speeds of 1 and 2 I guess would never come into play unless it is peak winter time. Finally I am really really disappointed with my decision of buying the V1 model. My initial plans were to purchase 3 fans, but wanted to test with one fan and then make a decision on buying more. But with this experience, I have dropped the idea.