I bought Suzuki Swish -125 CC 3 months before and it was fine(few minor issues) from J.A.V Motors, Adyar, Chennai. The Swish is comfortable and lighter than Suzuki Access(5kg less) but the fuel economy is not satisfactory(35-40km at the max) considering the current petrol price(I heard its the same with Suzuki Access). The scooter was comfortable till my first service as the problems starting creeping up since the first service. The scooter goes off quite often even after running for 5Km(continous) from the very next day of the first service.When contacted the Service Center, poor and pathetic response. J.A.V Motors Showroom is rude and impolite to its customers.
I wish they to be understanding and more friendly to the people. I request them to understand that we are their customers and not beggers. On service, I requested for tightening the brakes, Headights to focus on road(even on dim light it focus somewhere top), Horn sounds are below average but the buzzer sound is very high, The scooter handles shakes on the speed of 50Km, and also it has got balancing issues. So I requested to correct them but to my surprise they corrected none instead took Rs.800/- on a free service(Oil change - Rs.500 & Teflon coating - Rs.300) and corrected none of the issues reported instead I started to get new issues since the first service.
I am very much disappointed with the service of J.A.V Suzuki Motors, near Fortis Hospital, Adayar Bridge Road, Adayar, Chennai