I have booked two tickets via aggregator called Redbus to kakinada in SVR volvo sleeper bus for travelling on 15.03.2015. The reporting time was 10.30 pm. I reached there by 10.15, to my utter dismay the local travel agent of SVR travels told that the service was cancelled
Hyderabad -> Kakinada Sunday, March 15, 2015
Ticket no: TH4C76362267
PNR no: APPL329766-SVR 2309
SVR TOURS And TRAVELSAPPLE I BUS TRAVELS
A/C Sleeper(1+1)
10:30 PM
Reporting time
10:45 PM
Departure time
9L, 12L
Seat numbers
Boarding point details
Srinivasa Colony
Location
Landmark
OPP:- SVR TRAVELS Near Swarnajayanthi Complex, Ph, 040-23749271, 66746365
Neither the Redbus nor the SVR travels informed me about the cancellation till 10.30 pm resulting in severe inconvenience and frustration. Due to which I had to cancel all my appointments in Kakinada which put me to pecuniary and career loss.
Please be alert while booking through Redbus and SVR travels.
To add fuel to the fire, till now they have not even confirmed the refund status.