Contrary to most of the experiences shared here, mine was really good.
I had never used Swiggy before in any city and my first experience of using it was here in Bangalore. Swiggy was providing a discount of Rs 100 on orders above Rs 400 and hence I decided to go for it. I placed an order for multiple burgers and sides from McDonald’s and used Debit Card for payment. Everything was pretty smooth starting from the payment to Swiggy keeping me updated on every account as to whether the restaurant got my order and whether it was ready or not. They even provided notifications as to when the delivery guy got dispatched and subsequently his position kept dynamically updating on a kind of google map interface.
Even the service time was really fast and I was delivered the food within around 20 minutes.
Also I think McDonald’s Packaging deserves a special mention. I am yet to see other food chains deliver food in such a well packaged manner.