I HaD UseD The ServiceS Of SWIGGY. COM, Just 2 Days Ago, I Had TrieD Almost Every ONLINE FooD SERVICE APP And Recently I Had Saw AN PROMOTIONAL ADVERTISEMENT OF SWIGGY, And Also My Friend Had UseD It Once And He Had An Gift Coupon Which He Gave To Me As He Didn, t Want To Order Anything From There. Firstly I TrieD To Order The FooD Through SWIGGY ONLINE WEBSITE, But Site Is Taking Too Much Time In OpeninG So I Had InstalleD The App Of SWIGGY. COM.
~ After I Had InstalleD It The Design And Content Timelines Looks GooD And Impressive, But The First Feature Itself Of LOCATE ME DOESN, T WORK PROPERLY, As The Server Of SWIGGY TOOKS To Much Time In Detecting My Location And When After 5 Minutes Also The Situation Was Just The Same I Try To Insert My LocatioN Manually. The Feature LIKE RegisteratioN Of AccounT On Swiggy Is Just DisastrouS.
~ After I Had FilleD All The Details I Click On Verifying My Account Through MOBILE OTP, But They Had Not Sent Any OTP After Trying More Than 5 TO 6 Times I Got An OTP, I ChooSE The PreferreD Resturant Whom I Like To Order FroM And I Had PlaceD An Order Of RS 875 In Which I Had OrdereD AN PANEER BURGER, BARBEQUE NATION PIZZA, HONEY CHILLY POTATO AND MONCHOW SOUP.
~ I TrieD To APPLY THE COUPON Which My Friend Has Given To a Me But It Was Not AccepteD As According To Their Rules It CAN ONLY WORK When I PlaceD Ordered Through My Friend AccounT, Whom Actually The Gift COUPON WAS. I Mean How WierD It Is I Had UseD Different Online FOOD SERVICES But I Had Never Saw Such KinD Of CONDITION For Applying The GIFT COUPON. The App Has GiveN Me The EstimateD Time Of WITHIN 1 HOUR.
~ BuT When Almost 1 HouR 15 MINUTES HaD PasseD Away I Try To Call The DeliveRy Boy, Whom CONTACT NUMBER AND RESTURANT CONTACT NUMBER Was Given To Me After PlaciNG The Order, I Called Both Of Them But They Had Not PickeD My Call, When After 1 HOUR 30 MINUTES Had PasseD Away I CalleD THE SWIGGY CUSTOMER CARE The EXECUTIVE SaiD That They Are Unable To PROCESS ANY InformatioN RegarDinG My Order, So They Can, t Tell AnythinG That What Had Actually HappeneD And Why It Is Not DelivereD.
~ The Executive Told Me That They Can, t Do Anything Right Now They Contact WITH CO PARTNER RESTURANT IN THE MorninG AS He Is Not Picking The Call At The Moment, And If I Had PAID ANY AMOUNT IN ADVANCE IT WIll Be CREDITED BACK IN MY ACCOUNT OR THROUGH COUPON And After Saying This They Disconnect The CaLL.
In The MORNING I RECEIVE AN EMAIL FROM SWIGGY That My ORDER IS CANCELLED BECAUSE RESTURANT WaS CLOSING IN 20 MINUTES And If Resturant Is ClosiNG So How They PlaceD My ORDER ANd GiveN Me The ESTIMATED TIME.
I Will Suggest Everyone That Don, t PLACED ANY ORDER THROUGH THEIR SERVICE As They Didn, t Respect Their Customers, The SWIGGY MANAGEMENT Is Themself Are Unaware That Why The Customer Is Facing The Problem And Simply RAISE THEIR HANDS BY SAYING THAT WE CAN, T DO ANYTHING, After WastinG My 3 HOURS For Just Waiting For My Food, They LEAVE ME ON THE MID-WAY And At That Moment No Other Resturant Will Make Home Delivery, They Simply Waste Time Of People And Make TheM FooL.