I had used swiggy for ordering food. The order was for chicken fried rice. The taste of the product was nice but with the added cost of the delivery and the swiggy, its expensive.
The customer service is not nice. They don't even bother with the reply. And the delivery of the food was so late. It took more than the expectation. And the delivery guy was so annoying and arrogant he was not even cooperative enough to come to the address, saying I did not find the address, I had to walk almost 50m.
Just one thing Good about the swiggy is that you gets 33 percent off on your 1st order. And after that it's not that useful. The cost of everything is high. It should be made for everyone instead of for those who can only afford expensive food. And the cost needed to be reduced of the swiggy and delivery.
So, it needs improvement, until then this app is not worth using. So, I won't recommend this app to order food.