I am very disappointed with swiggy today. my food took 1 hr 30mins to be delivered. called the delivery guy deepak das. he said his bike has problem. if thrs a problem whywasnt I informed? after that only he canceled the order for someone else to pickup. 3 times was the pickup canceled. later the guy who came in for delivery couldnt find the location despite gps. has to walk down at 12.40at midnight around 300mts from my house to get the food. over to that food got cold. when asked why so. the delivery guy told its night n no one wants to come for delivery this part.
if thats the matter, dear swiggy stop taking orders from this location.but when u do please make up to ur service. really embaressed in front of my guests. had given feedback too. please do followup if u think ur customer are important. or is it u have grown too big to consider one single customer feedback.