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Swiggy

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1.4

Summary

Swiggy
Shimjit Kurup@shimjitk
Dec 08, 2019 06:20 PM, 624 Views
Very bad customer care

You are good as long as you receive the order fine. Any mistake or any difference in delivery or any other issue then make sure you pay for it not swiggy. They will raise their hands. Waste having a support team...just for namesake. I got a wrong delivery of a lesser value...no refund. I cancelled an order even before the restaurant accepted it....no refund. All the chat executive knows is one statement - ’ we have forwarded it to the concerned team’. Even if you are chatting with them their automatic reply keeps coming that chat will be terminated because of no response. The concerned team is concerned only on whether swiggy got its money. After these pathetic interactions i have uninstalled the app.

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