UNPROFESSIONAL
- I received the wrong items in the order and nothing was done about it except forwarding my feedback to the restaurant.
Whats all this technology for if you can’t convey the message right?
IGNORANT
- The customer support is good for nothing! Super slow replies, they have a fixed chat which they copy past, "i understand your concern" "our system isn’t allowing us to compensate you ate the moment"
I mean what he hell? Did I complain to get a sorry from your customer care? Seriously! what psychology do
UNSAFE
Most unhygienic riders and actually this has happened twice that the guy who came to deliver the order was a relative/friend of the guy who is actually supposed to deliver. Never wear any Icards or swiggy authentication t shirts. This one particular delivery guy was so spooky, tried to get inside even after telling him to stay outside. I literally had to shut the gate on his face forcefully.