Swiggy is an online food delivery app that enables users to order food from restaurants with no minimum order and live tracking system.
This app is a live saver for many living in metro cities who prefer to eat in than to commute to dine. It lets you enjoy the meal at home.
There is option for online payment through mobile wallets anlong with debit card and net banking system. This feature intruiged me the most.
The app is user friendly. The discounts offered on the app make it hard not to order from these guys.
The cons are sometimes the orders get mixed up and the food is not servable. One particular case I remember while was that the restaurant served burnt food( paper dosa) . Though I wouldn’t blame swiggy for this however I expect their delivery person to inspect the order before picking it up for delivery.
They don’t deliver to all locations either. So deducting two stars for that.
Their customer support team is very helpful. And the description of the food items on their menu is quite detailed. Overall a pleasant experience. Hope they expand to more locations.