Hey friends,
This is very unfortunate for me to write this negative feedback to you.But I found that u are not providing proper atfention to customer grievences.even your app is not nice.sometimes its cash on delievery option disappeared.even its order coupons are also not very nice.because sometimes it works and sometimes not.also its customer services are not well.That chat agent are also untrained and also they take lot of the time to unsolve the problem .they have not placed the order and when I am trying to call them they didnt even answer our call seems like they are ignoring our call.I reported the swiggy chat team but they are only saying that they are trying to teach the person but they are taking lot of time to reach him.I think they are playing with customer time and money.Also I have noticed that order delievering is late, sometimes even they charge more than the actual price.also one of my friend have ordered roti and paneer sabji and the roti is half uncooked and there was a stone in sabji.seeing all this I am very disappointed .even they take lots of time in delievering .sometimes I feel to order food from other sites.they have a very pathetic customer care services
Thank you