Has anybody ever seen the Swiggy riders in Bangalore?
If one thought that managing autos and two-wheelers was a challenge - think again.
If you are a driver or a rider and have managed to avoid a collision with a Swiggy delivery person then you are a pro or you have the luck of the devil.
If you have the crazy streaks or are known for driving on the wrong side of the roads, rash driving, breaking traffic signal lights, riding on footpaths, scratching someones car, etc then you are guaranteed of a job with Swiggy - incidentally, they are hiring as per their web-site. In fact I have been hit hard by a Swiggy rider - the guys flew off his bike when he hit my car. Just because others on the road knew that it was his fault, I was saved by my skin from being beaten up.
I think thats the criteria for recruitment because the management team sitting in the close confines of their office have no idea of the ground realities. I stand corrected, I think they choose or have been instructed to ignore it and turn a blind eye.
Now with the latest advertisement on a promised delivery within 30 minutes of placing the order has given the Swiggy delivery guys a new "high" and has institutionalised the rash driving. It’s as if the founders and the management team is conveying to the delivery guys, that go ahead and do what you were doing cause you are good at everything wrong not now do it even more gusto since you now have our the open and explicit backing.
I seriously wonder how did the Economic Times award jury even decide on the criteria to bestow the Startup Awards 2017 - lookup Sriharsha Majety FB profile.
I seriously wonder on what basis do the investors invest in such startups? Don’t the investing norms have a criteria for employee/contractor safety, adherence & compliance to rules, safety of the public at large? Or are the investors betting and more focused on getting a handsome return any which way they can? Doesn’t matter if it means that the investee company is flouting all DECENT NORMS and rules of the country or city?
Isn’t the company in its annual report by the directors and management have to report on the safety, environment, etc?
Haven’t the directors or investors ever witnessed such crazy behaviour of their delivery staff?
How are these acts any different from the acts of goons and others who have swindled the country by breaking and flouting the rules?
We can all let our imagination run wild on how come these violations are ignored by the traffic cops right under their noses. You can see the sheer arrogance on the faces of the delivery guys.
Isn’t it time for the directors and the investors to ask these questions?
Isn’t it time for us as customers to boycott Swiggy unless they mend their ways? Why keep blaming the cops and the authorities for the sad state of affairs when you have companies who have been acclaimed on the front page of a reputed tabloid and who have deliberately and consciously flouted the rules just to deliver a great customer experience!
I would like to sign-off on with a small piece of advice especially on the dress code. The delivery guys(at least in Bangalore) are all dresses in black and with the poor lighting and the high-beam headlights, its just a matter of time for accidents to happen, if not already. Please change their dress colour AND OF COURSE THE ENTIRE DELIVERY SYSTEM AND ATTITUDE.