Swiggy is not able to provide service even after so many follow up after confirmed order in metro city. For order ID 30344659054 the estimated time was 25 minutes. After 45 minutes one swiggy customer care called and told the order is cancelled due to technical issue. After 50 minutes another care told order is replaced by new order so told to wait another 10-15 mins to deliver. After 1.5 hour of ordering swiggy care told the order is cancelled. It’s very unfortunate to say without any issue in road and restaurant, swiggy is unable to provide delivery service.
Swiggy said it was due to technical issue but its identified during placing order. They had alternate solutions and promised to deliver within 10-15 minutes but not done.