Order ID 47116788668
Ordered food around 1 noon, delivery time was 46minutes. I got call from executive after half an hour asking how would you like to pay, I said it’s prepaid. Then I got update on app saying food will be delayed due to heavy rain in your area, it was not raining at all. Then I get a call from swiggy at 3 after 2 hours saying your order is cancelled as some other delivery boy picked your food. After having long discussion, swiggy team said they will place order again which will again take 40 minutes. Swiggy has the worst customer relationship service. Didn’t get proper response and solution from executive other than the refund. You should provide something extra to keep customer happy and to transact again. Highly dissatisfied. Apply the policy to retain your unhappy customer.
#swiggy #swiggyworstserviceprovider #swiggyworstdelivery #swiggyindia #swiggysuper #swiggydissatisfiedcustomer #swiggydelivery