Never buy Symphony, read this in my view Symphony is 3rd rate service provider, I made biggest mistake of my life of buying a symphony cooler.I purchased symphony diet 50 I on 10/04/2013 vide bill no-19019 dated 10/04/2013 from M/s Appliances Gallery SCO-2464, Sector-22-C, Chandigarh.
Soon after the purchase, the following snags developed:-
a) Its swing fins stopped working.
b) Out of four three wheels broken.
A complaint was lodged with Symphony Coolers on 24/05/2013 vide complaint id 24E3014 and person designated for attending complaint was babu lal 9988010730. There were people called me to know my address but no one never turned up to attend complaint.
On 04/06/2013, I recd a sms from Symphony quoting that Quote"Due to non-submission of purchase bill by you. We have closed your complaint. Please re-register complaint, when purchase bill is available with you" UnQuote.
How would have I produced the bill, if no Symphony Guy has turned up?
I am astonished to observe the malpractice by Symphony to befool General Public. I am going to take this as mission for General Public awareness.
Pramod Gaur.