I have received response from symphony : given below . I had called the given phone number. A complaint no FA-VK-23F14003 issued to me thru auto response.I have received a message also from symphony asking me to contact Mr Vikram Yadav, phone no- 9416040145. I am trying this phone no. since, its either busy or no response or out of coverage area.
SO JUST SEE HOW CUSTOMER CARE OF SYMPHONY ARE WORKING AUTOMATICALLY.NO BODY WANTS A SUFFERING CUSTOMER.
RESPONCE RECEIVED FROM SYMPHONY:
Dear Piyush2403,
We regret for the inconvenience caused to you.
You are kindly requested to provide us the service request number & contact number.
If you have not registered your service request with us, please use either of the following ways to register your request. This will enable us to serve you better.
You can register your service request on 07930130111 or https://symphonylimited.com/service or SMS on to 9510070111.
We will take all necessary steps to resolve your service request at the earliest.
Assuring you our best attention always.
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Symphony Customer Care I had purchased a symphony HICOOL air cooler 4 yrs back. It is not working since last one year. I have called the customer care and local center appx 50 times.Every time they say that technician will come to your home but no one visits at all.
I am ready to pay for repair/service but still no body is interested in providing service to the customer form companies end.
Very pathetic service.
I don’t know what to do.