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Symphony HiCool

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Symphony HiCool
ShriRam Gupta@shriram_gupta
Mar 24, 2011 03:14 AM, 32140 Views
Never buy symphony cooler.

Three years back, I bought Symphony Hi Cool cooler. Nowadays I needed cleaning of the cooler. I contacted Symphony Service Center. They found a few junk nuts and so they started breaking the nuts and cutting the body of the cooler. I didn’t have any issue in breaking the nuts and even cutting the body for releasing the nuts. but of course I had issue with bad look of the external body after cutting the external body.


I strictly told them, “cut the body whatever you like, but don’t ruin the external body of the cooler. else that cooler will be useless for me”. They left cleaning the cooler. They told me that I will need to change the external cover of the body which will cost more than 3500 rs. Isn’t it a joke that for a few junk nuts, I need to spend 3500 rs!

(6)
Dear Shriram_Gupta,We regret for the inconvenience caused to you.You are kindly requested to provide us the service request number & contact number.If you have not registered your service request with us, please use either of the following ways to register your request. This will enable us to serve you better.You can register your service request on 07930130111 or www.symphonylimited.com/service or SMS on to 9510070111.We will take all necessary steps to resolve your service request at the earliest.Assuring you our best attention always.Symphony Customer Carewww.symphonylimited.comSymphony Air cooler carries 1 year warranty as per Owner’s Manual. To avail under warranty services give a photocopy of the valid purchase bill to service engineer.
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