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Symphony ICE Cube

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Summary

Symphony ICE Cube
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Ramesh Gupta@r_gupta1231
Jul 07, 2013 04:37 PM, 8092 Views
Poor response, Hopeless Sales & service

The Service engineer arrive after 2~3 times calling the service center & will not attend the cooler properly. If you call the service center for a leftover complain even on next day of repair , they do not respond.


I myself called the service center 10~12 times, send a e-mail to the company, as there was a current problem, but nobody responded despite such follow-up in Noida.


Service is horrible.

 (4)
(2)
symphonyaircoolers
Dear R_Gupta1231, We regret for the inconvenience caused to you. You are kindly requested to provide us the service request number & contact number. If you have not registered your service request with us, please use either of the following ways to register your request. This will enable us to serve you better. You can register your service request on 07930130111 or http://www.symphonylimited.com/service or SMS on to 9510070111. We will take all necessary steps to resolve your service request at the earliest. Assuring you our best attention always. Symphony Customer Care http://www.symphonylimited.com Symphony Air cooler carries 1 year warranty as per Owner’s Manual. To avail under warranty services give a photocopy of the valid purchase bill to service engineer.
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