Here I share my experience with HDFC Home loan Guys Being a platinum customer ( so called preferred customer) of HDFC bank, I decided to go for the Home Loan from them. Till I had not given any commitments and still deciding, they used to call me regularly, and check the status. when where and how I am planning to take the loan.
To quote few things
Will come and pick the document. No problem at all. Any time you say, where ever at office or Home. it will take just 8-10, everything will be done
Once I submitted the paper for the first round of verification, ( rather say the moment I gave them the processing cheque), they forgot whom I am. Not entertaining the calls, not properly talking, always says will check and inform you. And then mobile goes out of reach.
Had to myself follow up from the actual home department customer care( tough to get their numbers too) . Eventually one fine day approval comes in and then they asked to submit the final doc. The height of it the agent is not aware of what all docs are required.Give this also that also, least bothered. HENCE its still pending, and I AM STRUGGLING.
NEVER EVER GET HOME LOAN FROM THESE GUYS
Branch Location: Old Madras Road, Bangalore
Agent Name: Naveen ( lacks the product knowledge, doesn’t know what all documents are required)
His Manager: Rajesh Nagaraj
Thanks,
~Rahul