To,
The Boss of Tally,
I HAVE PURCHASED ORIGINAL VERSION OF TALLY.
I HAVE MADE THE DUMBEST MISTAKE OF BUYING ORIGINAL TALLY VERSION. I HAD THE OPTION OF GETTING SAME VERSION FOR FREE !!! TODAY PEOPLE WHO ARE USING THE FREE VERSION ARE HAPPY BUT I AM IN TOTAL HORROR.
EVERYFEW DAYS YOUR SOFTWARE FOR WHICH ’I HAVE PAID’ MONEY ASKS ME TO ENTER THE SERIAL AND PASSWORD, ETC. SO I HAVE TO HUNT OF THE CD CASE AND ENTER IT. GET THE MODEM ATTACH TO COMPUTER ... ALLL THIS IS EXTRA LOAD .. I HAVE ALREADY TOO MUCH WORK
TODAY AGAIN IT DID SAME THING I ENTERED THE SERIAL KEYS .. EVERYTHING AND THEN SAID SUCCESSFULL. BUT THE VERSION REMAINED TO EDUCATIONAL. IT DID NOT BECOME FULL VERSION. I TRIED AGAIN MANY TIMES BUT IT GIVES ERROR.
THIS HAPPENS EVERYTIME .. THEN I HAVE TO CALL YOUR HELPLINE THEN THEY WILL DO SOMETHING FROM THERE AND THEN AGAIN I HAVE TO REGISTER ...
NORMALLY ALL OVER WORLD TRIAL SOFTWARES HAVE NAG SCREENS AND PAID VERSIONS DONOT HAVE SUCH NAG SCREENS !!!
LET ME BE VERY CLEAR I AM NOT INTERESTED IN YOUR FG PIRATED POLICIES ... IF YOU ARE SO PARANOID ABOUT IT THEN SEND YOUR EMPLOYEE EVERY MONTH HERE TO VERIFY YOUR SOFTWARE. I HATE IT WHEN SOMETHING I PAID FOR STOPS WORKING. AND IT STOPS WORKING EXACTLY WHEN I AM IN URGENCY.....
I KNOW ONLY ONE THING I PAID FOR SOMETHING AND IT SHOULD WORK PROPERLY ...
WHY THE SOFTWARE GIVES ERROR CODES ... WHY THE HELL DOES IT NOT GIVE THE DETAILED DESCRIPTION OF THE ERROR ITSELF ... ?
YOUR CUSTOMER SERVICE IS THE WORST CUSTOMER SERVICE IN WORLD ... AFTER PAYING I WANT SOMEBODY TO ANSWER DIRECTLY .. I DONT WANT TO LISTED TO 5 MINUTES OF AUTOMATED CRAP .... I REPEAT I HATE TO LISTEN TO THAT AUTOMATED CRAP ALL THE TIME EVERYTIME...
EVERYTIME ERROR COMES AND EVERYTIME I HAVE TO GO THROUGH THE TORCHER OF LISTENING THAT SAME TAPE ... THE TELEPHONE COMPANY DOESNOT BELONG TO MY FATHER IN LAW THEY CHARGE ME FOR ALL THESE UNREQUIRED TELEPHONES ...
ALSO YOUR CUSTOMER SERVICE TELEPHONE IS CLOSED IN EVENING AND NIGHT ... AND THE SOFTWARE WILL STOP WORKING AT EVENING AND NIGHT ONLY !!!
NOW I ’ORDER’ YOU TO GET TALLY WORKING PERMANENTLY OR ELSE REFUND MY MONEY WITH 24% RATE OF INTEREST TILL DATE AND RS.10, 00, 000/- TEN LAKHS FINE FOR MENTAL TORCHER AND HARASSEMENT.
ENOUGH IS ENOUGH .... THIS IS LIMIT I AM NOT PREPARED TO GO THROUGH THIS TORCHER AGAIN AND AGAIN ..
ALSO MR. BOSS OF TALLY COME OUT OF YOUR HIDING COCOON AND FACE THE CUSTOMERS DIRECTLY ... GIVE ME YOUR CONTACT DETAILS : NAME, ADDRESS, TEL, FAX, MOBILE, EMAIL NOS ... .... YOUR HELPLINE PEOPLE SAY THEY DONT HAVE YOUR CONTACT DETAILS ...
ALSO ANSWER MY EMAIL IN WRITING .... (PHONE CALLS HAVE NO RECORDS) ...
I AM WAITING FOR YOUR REPLY AND A PERMANENT LIFETIME SOLUTION TO THIS PROBLEM.
DEVANG MEHTA
PROPRIETOR - SUN INTERNATIONAL