This so called matrimony site just takes the money and provide use less data about the prospects. The real prospects are available at hefty cost and you will receive umpteen phone calls as you would have unsatisfied with the entry level and bogus profiles you find. If no response is forthcoming they will put the blame on the other party.
The photos not available are all false. They do not verify the phone or correctness of the profiles and disown their responsibility. Their only aim is to make money and marry one off to some one with some compromise.