Tanishq is now a well known brand in terms of customer satisfaction. But the truth behind the scenes is absolutely too much of a loot. They say that their making charges start from 8% but actually they are charging more then 25% on their jewelry which leaves customers feeling cheated.
India does not has a declared policy on gold purchase and its making charges and these big brands are benefiting due to it. Unfortunately the sales person sitting at the counter is also not able to explain the breakdown of making charges because they are dependent on a software which provides very casual information and at the end the customer suffers.
Other wise the ambience is OK and the sales persons behave well. The store is easy lactate and their is enough freedom of trying every piece on ur self.