A review on tata-AigQuick summary so tt u can read all other reviews also;)Summary-greate policies but if you are not going to get claim what is the point in taking insuranceBought Maharaksha for parentsThe payment HAS to be given thru credit card number disclosed on a phone call(WHAT?????????took me three days to sink inFOught with cutomer care execttives hundread times on phone How sumbody can ask for credit card number on phone)anyway, learnt it is Corporate policy(big cheers for policy makerswhich world do u live ini might be moral but give me a free credit card number the least I will do is send sum flowers to all old girl freinds).
Anyway, generated a one time use virtual credit card number (with a predefined credit limit generated by you )using NETSAFE( Gr8 product from the lousy HDFC bank-use thisif u are an internent shopper u can sleep peacefully)Finally gave them card number on phone(Yes sir, it is one ruppee excess of the amount of premiumso dream on if u want to play with me)anyway, cuting all the comments shorti am waiting for one month now to get the policy documenteven policy number never recivedMade too many calls to customer careuselessthey keep telling me that they cant find the policy number (whoa)recd an email from themnow they want me to send my credit card number on emailWHATthey want my credit card number to be sent on email????.
Am I mad or they are talking through the hatSomeone down there really has no knowledge of computer networks or dosnt know what can be done with a credit card numberAnyway, forgot their stupidity but atleast if they cant find out my policy number nor can send me a policy document and their customer care sleepswhat will happend if I have to make a claimwell u guessd it rightgive the premium money to ur niece to buy sum perfume to use it as air freshner or just flush down the toiletLessons learnt: Tata Aig is uselessbad customer carebad backoffice support(one month and no policy number still) and urs truly is still fightingRecommendation-
Go for ICICI -yes I know they are cheatsbut be fair guys see the transparencysee the solutions offered sitting on a laptopsee the way they offer ease of working giving u a user id and password to see, edit, pay all onlneforget customer carethey are usless everywherebut atleast all the hidden issues are mentioned in product detailI hate icici sales pplbut love the backoffice policymakessum other times guys