Truly today I am kicking myself, that why I did not read the reviews in mouthshut before I got into the trap of TATA AIG telecallers.
I have booked my Hyundai I 20 from Spring Hyundai showroom in Kolkata, applied for loan from SBI, now as far as insurance is concerned I thought the dealer was not giving me a good deal so I went to policy bazar to search for better deals. In this the TATA AIG tele callers started ringing me from Mumbai about the 0% depreciation policy on plastic and glass for 1st 2 claims which cost me 14316/-. I got the policy details emailed to me and after financial comparisons I agreed to purchase the same online through my ICICI bank credit card where they offered 6 months EMI without interest or processing fee.
Now they also promised me to send me the money receipt and policy documents scanned over email within 2 hrs, and even after 48 hours 6 emails, 7-8 phone calls every time with a promise of half an hours time they will send every thing (now they stopped picking up the mobile phone) I am yet to receive any document even my policy number. Even the transaction is made by some ’India Idea 6 ’ on behalf of TATA AIG, at present I dont know what to do, I have lodged a complaint today with the TATA AIG customer cell. I don’t even know whether this was a fraud or the money taken from my card has really gone to TATA AIG, even due to want of money receipt I cannot take the DO from SBI and the loan is lying ready.
Only way out may be a police FIR that too I don’t know how effective it would be since I am in Kolkata and these buggers are in Mumbai. Simply TATA AIG seem to run a racket. No one should go for TATA AIG ever for any insurance, particularly online.