SBI has the reputation for India’s worst customer oriented bank. We never get replies for the complaints which are logged online. Reaching the customer care over phone is an uphill task and making him understand our problem will increase our telephone bills. Though TATA card has good features, since it has tied with India’s worst bank, I dont suggest this card.TATA’s reputation is going down because of this card. Since the online service is handled by GESBI, they are asking card users to send a mail to customer.care@tatacard.com <non-existant email id>. I have been using other cards and definitely not recommend SBI cards.
1) Worst service
2) Pathetic payment options
3) Statement never received on time.
4) Color of the card causes confusion at the outlets
I have stopped using the card after 2 transactions. SBI personnel came to TCS office and promised heavens and gave a rosy picture about the card.