E-Commerce plays one of the major part nowadays and booming too.
Talking about reputed E-Commerce Sites in India are Amazon, Flipkart, Snapdeal, and many more.
Even Tata Company has is E-Commerce site know with "TATA CLiQ".
Worst services that ever provided to their customers. I have my personal experience with this site.
I order pair of shoes of Red Tape brand on COD cost Rs 900. They approved and confirmed but after few days they cancelled and the price is now Rs. 1400.
The site should improve with:
1) Proper Customer service.
2) Shipping and Delivery as fast as possible.
3) Incase any technical problem must inform customer first.
4) Website developing because it is very slow.