To all Tata Docomo Consumers. and those who think they would take a connection from tata Docomo. Please read my story below and try to stay away from a company like Tata Docomo who cheats you of your money.
I have been getting false bills over the last three months for a tata docomo line (a photon connection) which I have never taken and have not even received the photon device. I have went to different tata Docomo hub at least 6 times (only to be told that they have raised a SR and have cancelled the connection), to corporate office in Kolkata 2 times and have written to appellate officer, nodal authority, and listen mail box. After all these I have received letter from an advocate saying that I have not paid my bill and I need to pay it immediately. Although he did not take the pain to explain why should I pay a bill if I do not own that connection. I received a call from an extremely arrogant call centre executive who blamed me for telling lies.
I have taken decision to suspend my all other connections with tata docomo and move to a reputed service provider like Vodafone. I would also move to consumer court for this nuisance. However wanted to share my experience so that you can be aware. I have already heard this type of incidents to happen to other customers in Kolkata.
So beware and keep a distance from this company. They do just the oppsite of what they show in their ads. They will bleed you of your money.