Tempted by the cheap call rates, I switched from my best service provider to this goon, Docomo. Initaially, it was breeze, but very soon, they started showing their true colors. I started getting non-stop promotional calls. one after the other for hours together, because of which I keep my phone opn silent mode all the time!.
As I use Blackberry handset, I activated my BBM services, and since that day, I am unable to use other GPRS services, including Whtsapp. I just sometimes wish I could delete the "Browser" option from my phone, as it has become useless, thanks to DOCOMO.
When we take these problems to the customer care, they for million times ask you to lodge a complain. And even after that, they are pretty much blank about what to do. The entire customer care executive I came across are dumb and cant even speak a sentence or two in English. They transfer you call to their seniors, who never receive the calls, even if you try repeating the process for an hour over and over.
Such dumb, unprofessional organization should be sued for harassing their customers and being so negligent.