The Sales guy promised to get the system up and running in 10 days obviously that did not happen. One of our client was launching his product and we were to take orders for the same. The advertisement cost that had the number flashing was Rs. 10, 000/- per day. The connection got delayed by about two weeks. The sales guy Mr. Kailash Pawar did not even know which agreement to be signed and got us to sign multiple agreements due to error.
They then sent two technicians to configure the connection. They did not know how to even start the computer and they were there to install the software that tracks the incoming and outgoing calls. These technicians worked for three days to just get that thing done.
It does not end here after everything is done. Our customtakeouters could reach us only 1 out of 4 dialing attempts made. When we raised a complaint, it was misteriously closed and the people who were to work on them were some guy called Pradeep and his boss Jeetender. Both of these fellows are extremely cheap people, I would not keep them as my work boys too. They never answer their phones unless you call them not less than 50 times.