I am the sole user of an Indica DLS DL3CU9360 (Chassis # 600142AVZP11372; Engine # 4751D102AVZP06743) bought on 09 Feb 2004 (A-One Motors, Connaught Place LC/094/07570238051/0101) with extended warranty policy # 01-188577. This car was bought because I considered it a showpiece of Indian capabilities.
The car has always suffered from high emission and low pickup.
The car has only been sent to Tuli Motors, Ring Road, Raja Garden, New Delhi-110027 and Sanya Motors, C101, Mayapuri Industrial Area, Phase II, New Delhi-110064 for all servicing and required attention. No one but these two authorized service stations have ever tinkered with the machinery.
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Between 14-17 May 2004 Tuli Motors removed the Fuel pump (FIP) and installed a new (?) FIP at 5000km. The same has since been overhauled thrice; once by Tuli Motors on 04-06 Oct 2005 at 25409km, and twice by Sanya Motors on 09-13 Jun 2006 at 37041km and 20-24 Jun 2006 at 37253km. \n
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\nOn 02 Jul 2006\n, Sanya Motors opened the engine and replaced the Valve guide seals.
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\nThe problem persists and I am informed by Mr. Mandeep Singh of Sanya Motors on \nJuly 06, 2006 that I must get the engine overhauled (since it has developed a back pressure) and put in a new catalytic convertor at my expense. They claim that the car was already damaged when they received it. The car is still at Sanya motors and they can keep it.\n
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\nThus, I am supposed to get work worth Rs.30000/- done on a car which has largely been driven on \nDelhi roads, been tanked up only at reputed pumps, and done 37000kms and is still under extended warranty.
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Between 14-17 May 2004 Tuli Motors removed the Fuel pump (FIP) and installed a new (?) FIP at 5000km. The same has since been overhauled thrice; once by Tuli Motors on 04-06 Oct 2005 at 25409km, and twice by Sanya Motors on 09-13 Jun 2006 at 37041km and 20-24 Jun 2006 at 37253km.
On 02 Jul 2006 , Sanya Motors opened the engine and replaced the Valve guide seals.
The problem persists and I am informed by Mr. Mandeep Singh of Sanya Motors on July 06, 2006 that I must get the engine overhauled (since it has developed a back pressure) and put in a new catalytic convertor at my expense. They claim that the car was already damaged when they received it.
Thus, I am supposed to get work worth Rs.30000/- done on a car which has largely been driven on Delhi roads, been tanked up only at reputed pumps, and done 37000kms and is still under extended warranty.
Throughout, Mr. Navneet Singh, Customer Care, Tata Motors has been kept informed.
Off the record, Mr. Sanjeev, GM, Sanya Motors has told me that such problems normally occur at about 180000kms; and that they manage to temporarily take care of the poblem by reducing the flow of diesel to the engine, thereby removing both the emission nd the power. I fear that the car has an engine that was used during the road tests when they launched the refreshing new Indica in January 2004. That is why no amount of repairs will make it roadworthy except temporarily.